Technical Support Welcomes New Staff Member
NORTHAMPTON, MA - May 18, 2009 - Myers Information Systems, Inc. is proud to announce the
addition of Derek Gagnon to the Technical Support Department. Derek's experience conducting phone support
for broadcast engineering staff at over 150 television stations and his
progressive background in network design and installation makes him perfectly
suited for our team structure.
"We are very excited to have Derek Gagnon on board at Myers Information Systems," said Jim Connors, Director of Technical Support and Training. "Our approach to customer support emphasizes a personalized focus on our clients' needs. Derek's communication skills along with his broadcast software and networking expertise will make him a valuable asset as we continue to not only solve problems, but also develop long-term relationships with our clients."
Prior to joining MIS, Derek served as a network engineer at Video Communications, Inc. where he configured and installed database software application servers and provided on-site training at television stations and cable networks across the country. While at VCI, Derek also configured and maintained helpdesk, call-logging and network management systems. His experience as a goal-oriented customer representative and network engineer will ensure that our Technical Support Department remains at the forefront of the broadcast management industry.
About Myers Information Systems, Inc.
Myers Information Systems, Inc. has been providing broadcasters with the opportunity to make an affordable investment in high-quality broadcast management software since 1982. Our mission is "To provide every broadcaster, large or small, with the opportunity to make an affordable investment in high-quality, scalable broadcast management software that becomes an indispensable asset to the organization." We do this by implementing the most user-friendly solutions for the most sophisticated of challenges and by anticipating what our customers need and want. By providing outstanding technical support that solves problems and addresses concerns, we build trusting relationships enabling the transformation of customer feedback into actual service and product improvement.
Interested in learning more about how our products and services can deliver efficiencies to your broadcast operation? Click here to schedule a meeting/demo.
"We are very excited to have Derek Gagnon on board at Myers Information Systems," said Jim Connors, Director of Technical Support and Training. "Our approach to customer support emphasizes a personalized focus on our clients' needs. Derek's communication skills along with his broadcast software and networking expertise will make him a valuable asset as we continue to not only solve problems, but also develop long-term relationships with our clients."
Prior to joining MIS, Derek served as a network engineer at Video Communications, Inc. where he configured and installed database software application servers and provided on-site training at television stations and cable networks across the country. While at VCI, Derek also configured and maintained helpdesk, call-logging and network management systems. His experience as a goal-oriented customer representative and network engineer will ensure that our Technical Support Department remains at the forefront of the broadcast management industry.
About Myers Information Systems, Inc.
Myers Information Systems, Inc. has been providing broadcasters with the opportunity to make an affordable investment in high-quality broadcast management software since 1982. Our mission is "To provide every broadcaster, large or small, with the opportunity to make an affordable investment in high-quality, scalable broadcast management software that becomes an indispensable asset to the organization." We do this by implementing the most user-friendly solutions for the most sophisticated of challenges and by anticipating what our customers need and want. By providing outstanding technical support that solves problems and addresses concerns, we build trusting relationships enabling the transformation of customer feedback into actual service and product improvement.
Interested in learning more about how our products and services can deliver efficiencies to your broadcast operation? Click here to schedule a meeting/demo.